Smita Khot, an MBA from Narsee Monjee Institute of Management Studies- Mumbai, is a loyalty and CRM professional, who understands the principles and best practices of loyalty marketing. Today she heads Red Box Rewards, our sister company, managing the rewards business for our clients
Smita spent her early years at Shoppers' Stop and at Direxions. She then set up her own consulting business and today successfully leads the Rewards business at Red Box Rewards. A keen believer in building relationships, Smita always ensures that rewards management is more than just logistics, its about planning, processes and most importantly people.